MATO CUSTOMER CARE

HOW CAN WE HELP?

Product questions, technical support, warranty service and distributor inquires – start in the right place.

PRODUCT & CUSTOM ORDERS

Questions about models,
options and availability.

TECHNICAL SUPPORT & WARRANTY

Get help with
your Mato tank.

BECOME A DISTRIBUTOR

Represent Mato in
your market.

LOOKING FOR A QUICK ANSWER?

You may find what you need in one of these resources. If not, our team will be happy to assist.

FIND ANSWERS

Common questions about products, ordering, shipping and technical support.

VIEW FAQS >

RETURNS & WARRANTIES

Review return eligibility, warranty coverage and claim requirements.

VIEW POLICY >

MAINTENANCE & CARE

Maintenance and troubleshooting guidance for your Mato tank.

VIEW GUIDES >

DISCOUNTS

Learn about owner and military discount programs.

VIEW OFFERS >

—— CONTACT CUSTOMER CARE ——

EMAIL SUPPORT

EMAIL US ANY TIME - 24/7

Send us a message so our team can review the details and respond more quickly.

PLEASE HAVE READY

Your Mato Tank serial number

Proof of purchase for warranty claims

PHONE SUPPORT – USA & CANADA

1-888-351-8818

Monday – Friday, 11 AM – 6PM Eastern Time

—— FIND A MATO OFFICE ——

Select your region for local sales and support.

North America

China

Europe

Germany

United Kingdom

Malaysia

Australia

Japan