Got questions? You’re in the right place! Use this page to find answers to some of the most common inquiries about Mato Tanks and our products. If you don’t find what you’re looking for, feel free to contact our Customer Support team for personalized assistance.
Q1. What is Mato Tanks?
A: Mato Tanks is a premier online retailer specializing in 1:16 scale all-metal remote control tanks. We are dedicated to providing the highest quality, realism, and authenticity in RC tank models.
Q2. What makes Mato Tanks’ products unique?
A: Our tanks are meticulously crafted with 100% metal components, offering unmatched realism, durability, and attention to detail. We are the only manufacturer in the world specializing in 1:16 scale all-metal RC tanks.
Q3. Where are Mato Tanks’ products made?
A: Our tanks are proudly designed and manufactured with precision and care. While design and engineering are carried out in-house, our production facilities are located in Shantou,Guangdong,China. We maintain strict quality control to ensure the excellence of every tank.
Q4. Can I trust the quality of Mato Tanks’ products?
A: Absolutely! Mato Tanks is renowned for its dedication to quality. We use only the finest materials and manufacturing processes to ensure that our products meet the highest standards of excellence. We take pride in being the sole manufacturer of 1:16 scale all-metal remote control tanks, which offer unmatched realism, durability, and authenticity.
Q5. How do I know if a specific tank is in stock and available for purchase?
A: To check the availability of a specific tank model, simply visit the product page for that item. If the product is in stock, you’ll see an “Add to Cart” button, indicating that it’s available for purchase. If a product is out of stock, you’ll see an “Out of Stock” notification, and you can sign up to be notified when it becomes available again. Customized tanks will take longer to manufacture. But usually the tank will be sent out within 5 working days after receiving the order. Metal accessories will be shipped within 2 working days after receiving the order.
Q6. Are there age restrictions for purchasing Mato Tanks products?
A: While there are no specific age restrictions for purchasing our products, we recommend that our RC tanks be used by individuals who are at least 14 years old or under adult supervision, as some models may have small parts that could pose a choking hazard.
Have More Questions?
If you have additional questions or need further assistance, don’t hesitate to reach out to our Customer Support team. We are here to help you make the most of your Mato Tanks experience!